Shipping
Everything you need to know about our shipping methods, delivery times and costs.
1. Shipping costs
| Destination | Shipping cost | Free from |
|---|---|---|
| Belgium | € 6.50 | € 100.00 |
| Netherlands | € 6.50 | € 100.00 |
Shipping costs are automatically calculated at checkout based on the delivery address and the weight of your order.
2. Delivery times
Orders placed on working days before 15:00 are dispatched the same day.
| Destination | Estimated delivery time |
|---|---|
| Belgium | 1–2 working days |
| Netherlands | 1–3 working days |
Delivery times are indicative and not binding. During busy periods (sales, public holidays) delivery times may be slightly longer.
3. Shipping methods
We work with reliable carriers to deliver your order quickly and safely:
- bpost — Standard home or office delivery (Belgium)
- PostNL — Delivery in the Netherlands
- Pick-up point — Pick up at a parcel point near you (bpost point, PostNL service point)
4. Track & Trace
Once your order has been dispatched, you will receive an email with a track & trace code to follow the status of your shipment.
You can also check the status of your order in your customer account under "My orders".
5. Damaged or missing packages
Check your package upon receipt. If the package is damaged, report this immediately to the carrier and contact our customer service.
If your package does not arrive within the estimated delivery time, please contact us. We will work with the carrier to find a solution.
Contact us via: +32 473576999
Last updated: 24 June 2026